Ok so, I woke up around 10 am and to my surprise, my internet connection was crappy.. very. I can see that my wireless modem can connect to the internet, but I could not browse anything (well maybe a few, as in few, 2 sites to be exact, google.com and lycos mail). All the bad things, nightmares, whatever you call it, that other globe wireless users are crying out load, are beginning to sunk in to my head. All of the ramblings are beginning to sink in my head. I was so frustrated that I was tempted to call the customer service representatives of globe, but HELL NO!, these representatives or whatever they call themselves, does not know a thing! and I mean it. Why? well they all have the same script, “Our system is having service upgrade / please monitor it for 24 to 48 hours / our technician will arrive at your place within 24 hours”…  and the like. Well so much of those candy coated lies!! Don’t assume that customers who complain does not know anything (most of them do, mind you), and dont assume that you (csr) know everything, matter of fact its the other way around. I know Im mean but its either you agree with me or disagree with the rest of the world.

Im sorry about those csr’s that really do know what they are doing, but its just that you will be branded like the incompetent ones since the fault of one usually is the fault of all (specially if its a bad thing).

I always do try to fix everything myself first before calling for any help, in this case, the crappy selective browsing of globe wireless broadband. What I did was to tinker with the settings of my ZTE MF600 modem to see if it can somehow solve the problem. Successfully I managed to get an internet connection, but still is ot fast enough to browse the usual photo heavy or video heavy sites, but just enough for me to browse for help online through forums who also share the same problem.

And of course like what they say “Google is your friend”. I was able to fix my modem (ZTE MF600) plus with whopping speeds that exceeds the planned speed that I applied for.  What I found out was that it was a DNS server problem. So instead of auto configuring the DNS properties, I set it manually thru the modem. Below is the list of DNS values that works for Globe Wireless Broadband users:

Globe DNS:

202.52.163.6 Primary
202.52.163.7 Secondary

202.126.40.5 Primary
202.95.226.66 Secondary

202.52.162.39 Primary
202.52.162.40 Secondary

202.95.226.66 Primary
202.95.226.77 Secondary

Special DNS Servers:

4.2.2.1
4.2.2.2

Open DNS:

208.67.222.222
208.67.220.220

Well I’ll still monitor if there will be any changes in the speed and browsing behavior. So if there are any of you that has the same problem but still can’t fix it, just leave a comment and I’ll help you soon as I can.

1. Globe Telecom US Alternate Number SUPERUSDIRECT
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