Globe Wireless Broadband – Selective Browsing
Categories: Featured, Internet, Rambles, Rants, Raves, Tips & Tricks
Written By: Louis James Diaz Google+
Ok so, I woke up around 10 am and to my surprise, my internet connection was crappy.. very. I can see that my wireless modem can connect to the internet, but I could not browse anything (well maybe a few, as in few, 2 sites to be exact, google.com and lycos mail). All the bad things, nightmares, whatever you call it, that other globe wireless users are crying out load, are beginning to sunk in to my head. All of the ramblings are beginning to sink in my head. I was so frustrated that I was tempted to call the customer service representatives of globe, but HELL NO!, these representatives or whatever they call themselves, does not know a thing! and I mean it. Why? well they all have the same script, “Our system is having service upgrade / please monitor it for 24 to 48 hours / our technician will arrive at your place within 24 hours”… and the like. Well so much of those candy coated lies!! Don’t assume that customers who complain does not know anything (most of them do, mind you), and dont assume that you (csr) know everything, matter of fact its the other way around. I know Im mean but its either you agree with me or disagree with the rest of the world.
Im sorry about those csr’s that really do know what they are doing, but its just that you will be branded like the incompetent ones since the fault of one usually is the fault of all (specially if its a bad thing).
I always do try to fix everything myself first before calling for any help, in this case, the crappy selective browsing of globe wireless broadband. What I did was to tinker with the settings of my ZTE MF600 modem to see if it can somehow solve the problem. Successfully I managed to get an internet connection, but still is ot fast enough to browse the usual photo heavy or video heavy sites, but just enough for me to browse for help online through forums who also share the same problem.
And of course like what they say “Google is your friend”. I was able to fix my modem (ZTE MF600) plus with whopping speeds that exceeds the planned speed that I applied for. What I found out was that it was a DNS server problem. So instead of auto configuring the DNS properties, I set it manually thru the modem. Below is the list of DNS values that works for Globe Wireless Broadband users:
Globe DNS:
202.52.163.6 Primary
202.52.163.7 Secondary
202.126.40.5 Primary
202.95.226.66 Secondary
202.52.162.39 Primary
202.52.162.40 Secondary
202.95.226.66 Primary
202.95.226.77 Secondary
Special DNS Servers:
4.2.2.1
4.2.2.2
Open DNS:
208.67.222.222
208.67.220.220
Well I’ll still monitor if there will be any changes in the speed and browsing behavior. So if there are any of you that has the same problem but still can’t fix it, just leave a comment and I’ll help you soon as I can.
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November 19th, 2008 at 7:30 pm
kaya nga bro eh,badtrip smart,sana nagstick nalang ako sa smart bro ko,smart bro ko ala ako prob tapat lang namin ung tower,pero speed ko sa smart bro pumapalo lang sa 380,mataas na ang 400,pero sa gobe plan ko is data lang,512kbps pero sakin umaabot ng 1mbps,hehehe,sabi naman ng customer servce pwed naman ata ibawas sa bill,kaso hndi pa ako tmatawag sa billing department baka mamya wala nanaman kamuang muang makausap ko mafrustrate pa ako lalo,hahaha…
November 19th, 2008 at 6:38 pm
yun lang mahirap jan bro, walang definite time kung kelan maayos.
sana atleast may deadline, or atleast mabawasan ung bill nyo, sana rin maayos yang connection mo hehe.
the best pero parang impossible is pumunta ka manila dala ang modem mo saka ka maginternet hehe. tapos balik ka after hehe. sayang naman ung subscription mo kung hindi nila maayos kagad yan
November 19th, 2008 at 6:30 pm
the technician of globe broadband internet visited me for the checking of my internet,its confirmed na gnagawa nila ang system nila,pinapalitan nila ung mga equipment nila na galing sa china,pangit daw kasi,at nagdadagdag sila ng mga additional sites for their broadband internet,
both wired and wireless pati landline daw damay sabi ng tech sakin,affected areas are bulacan to baguio and they still have no idea when their system will be fixed,so im just gonna wait for it to be fixed,
so tawag na kau sa billing para mabawasan ang bill sa mga days na sira ang service nila,hahahahha!!!
November 17th, 2008 at 11:49 am
Another thing is, i dont know why but maybe there are certain users who can easily connect to the 203.177.91.252 ip address. like me, sometimes, after waking up in the morning, i turn on my modem and presto! i got the 203.91.252 ip address.
November 17th, 2008 at 1:46 am
@johndomz, maybe that is just half truth, there may really be some problems, but it been so long though, why not try other servers such as the private dns or those other globe dns available… but i cannot guarantee though that your speeds would skyrocket, but atleast your surfing experience would be a little bit more acceptable. how much is your speed when tested under utilities.globequest.com.ph? compare it to the results of speedtest.net
November 17th, 2008 at 1:02 am
can’t catch the Ip 203.177.91.252,it took me 1 whole day but still no 203.177.91.252.
i called CSR again and told me that they have some problem in their facilities here in Tarlac,so again,they told me again to wait for 24 to 48 hours to monitor my net.
and still sir james,ive tried reversing my DNS it still the same old crappy speed of my net.no change whatsoever.
November 16th, 2008 at 12:15 am
@rodelm172 >> well oftentimes location also counts, i am located here in manila and from my location i can get a good steady RSSI from my modem even if i am in the ground floor of our house, maybe because there is a globe tower near our area, plus the fact that globe connections (both wired and wireless) here in our area aren’t that crowded. Actually there arent any wired internet service for globe here in our area, plus around 95% of the internet connections here in our area are from pldt mydsl and smart bro, maybe that is why i am getting good speeds because of less competition.
@johndomz>>try to reverse the opendns, use the secondary opendns values as the primary and vice versa. plus a tip is check your ip by going to whatismyip.com and check your ip, if it is 203.177.57.170 try to reset your modem until you get the 203.177.91.252.
based on my observations the ip 203.177.91.252 of globe wireless broadband is more faster and more reliable than the common 203.177.57.170. if you somehow achieve to get the 91.252 ip address then try to browse the internet and see for yourself, and a heads up though since this is also what i am doing, whenever I get the 203.177.91.252 ip, i would never turn off my modem again until the next time that my modem changes its ip back to the common 57.170 ip. in that way i can stay on the good ip address for a long time, as of now it is my fourth day without my modem being turned off and so far no problems.
note: if you are using a router you also need to reboot it so that the opendns values on your modem would also apply to the router
November 15th, 2008 at 1:36 pm
Yup sir james.globe broadband,data only,512kbps,
November 15th, 2008 at 1:09 pm
i have the same set-up as Mr. Jamez Diaz (i.e. Globe wireless broadband, data only), and i have to say, i’m envious of the download speeds as shown in his Speedtest.Net. i’ve done all the tweaks mentioned (i used the OpenDNS values) but still, browsing is slow. i also made a Windsurfer “antenna” and even moved the modem near our window (the RSSI light is now steady, whereas before, it was blinking, and sometimes it would be off), but it doesn’t seem to help.
am i missing anything?
November 15th, 2008 at 9:22 am
are you also using wireless broadband?