Globe Wireless Broadband – Selective Browsing
Categories: Featured, Internet, Rambles, Rants, Raves, Tips & Tricks
Written By: Louis James Diaz Google+
Ok so, I woke up around 10 am and to my surprise, my internet connection was crappy.. very. I can see that my wireless modem can connect to the internet, but I could not browse anything (well maybe a few, as in few, 2 sites to be exact, google.com and lycos mail). All the bad things, nightmares, whatever you call it, that other globe wireless users are crying out load, are beginning to sunk in to my head. All of the ramblings are beginning to sink in my head. I was so frustrated that I was tempted to call the customer service representatives of globe, but HELL NO!, these representatives or whatever they call themselves, does not know a thing! and I mean it. Why? well they all have the same script, “Our system is having service upgrade / please monitor it for 24 to 48 hours / our technician will arrive at your place within 24 hours”… and the like. Well so much of those candy coated lies!! Don’t assume that customers who complain does not know anything (most of them do, mind you), and dont assume that you (csr) know everything, matter of fact its the other way around. I know Im mean but its either you agree with me or disagree with the rest of the world.
Im sorry about those csr’s that really do know what they are doing, but its just that you will be branded like the incompetent ones since the fault of one usually is the fault of all (specially if its a bad thing).
I always do try to fix everything myself first before calling for any help, in this case, the crappy selective browsing of globe wireless broadband. What I did was to tinker with the settings of my ZTE MF600 modem to see if it can somehow solve the problem. Successfully I managed to get an internet connection, but still is ot fast enough to browse the usual photo heavy or video heavy sites, but just enough for me to browse for help online through forums who also share the same problem.
And of course like what they say “Google is your friend”. I was able to fix my modem (ZTE MF600) plus with whopping speeds that exceeds the planned speed that I applied for. What I found out was that it was a DNS server problem. So instead of auto configuring the DNS properties, I set it manually thru the modem. Below is the list of DNS values that works for Globe Wireless Broadband users:
Globe DNS:
202.52.163.6 Primary
202.52.163.7 Secondary
202.126.40.5 Primary
202.95.226.66 Secondary
202.52.162.39 Primary
202.52.162.40 Secondary
202.95.226.66 Primary
202.95.226.77 Secondary
Special DNS Servers:
4.2.2.1
4.2.2.2
Open DNS:
208.67.222.222
208.67.220.220
Well I’ll still monitor if there will be any changes in the speed and browsing behavior. So if there are any of you that has the same problem but still can’t fix it, just leave a comment and I’ll help you soon as I can.
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March 26th, 2009 at 12:05 am
tatawag ako sa kanila para mag complain tsaka magpapalagay na din ako ng external antenna then try ko na rin magdahilan para kung sakali bumaba pa ang babayaran ko this month
March 25th, 2009 at 12:37 pm
hehe, that is the last thing that I can recommend, walang magagawa yang globe customer representatives jan… eto lang sasabihin nyan… “sir kasi location dependent and wireless globe natin so kung mahina ang signal sa inyo wala po tayong magagawa jan”
or ito…
“sir kasi network restoration po kasi ang globe ngaun pakihintay na lang po within 24-48 hours”
LoL, Promise walang kwenta ang customer service ng Globe. Ever.
They arent even Globe employees, Mga hired call center agents lang ang mga yan na dating customer service ng mga fastfood chains, banks, etc etc.. yung iba jan ni hindi alam ang mga technical terms such as DNS, APN, etc etc…. Promise, it would be hell.
March 25th, 2009 at 12:27 pm
ahh..kelangan ko na nga lang cguro 2mawag sa globe. itatawag ko na lang e2. kaso ang problema kapag 2matawag ako sa globe 919-8888 eh kada 6 mins napuputol ung tawag? automatic xia na napuputol? bakit po kaya?
March 25th, 2009 at 11:34 am
Last saturday, napakabagal niya, but what I did was to go to the rooftop para makasagap ng malakas na signal, dun na din ako nag internet, the next day aus na ulit siya…
Ang basehan ko kasi, as long as yung cellphone ko displays a 3G signal bar, ibig sabihin malakas ang signal ng wireless broadband dun, nagkataon lang siguro na nag maintenance ang globe kasi around midnight na nangyari yun.
Up until now mabilis pa din. no problems at all…
Special DNS gamit ko, sometimes Back then Open DNS kaso nga lang, naka filter yung ibang sites na gusto ko puntahan kaya ayun, special dns na lang ako
March 25th, 2009 at 11:00 am
@Jamez
ah okie po. sir james mabagal din po ba ung globe wireless mo ngaun? kasi saken sobrang bagal talaga. simula nung indi ko na magamit ung mga Globe DNS servers. eh ung Open DNS naman po tsaka Special DNS eh indi naman po maganda. mas mabilis pa nga po ang net ko kapag naka auto DNS lang po ako.
anuh po ba DNS ang gamit nio bukod sa OPEN at Special?
March 25th, 2009 at 12:35 am
@Mark
I also checked din sa site nila kasi balak ko din mag inquire for Globe Broadband Tatoo, andun pa din yung fixed wireless broadband nasa “Extreme: Internet To The Max” Package siya, if you would read sa bottom portion may nakalagay na “where DSL is not available, Plan 995 internet only and 1295 bundle are at up to 512kbps, serviced via fixed wireless broadband” so aun yung globe wireless broadband package nila
March 25th, 2009 at 12:08 am
Ako din po Globe Wireless Broadband Subscriber… d rin ako makapag-download sa rapidshare! ganun din ung lumalabas? “Your IP address 120.28.8.21 is already downloading a file. Please wait until the download is completed.”… Panu po ba ma-so-solve un? kailangan ko pa tuloy mag-in sa ibang internet café para lang makapag-download sa rapidshare… Sorry po (i’m so slow… d ko po kc ma-gets ung mga IP-IP na yan eh…)
March 24th, 2009 at 11:55 pm
@Lhon
mukhang mas mabilis pa ang auto DNS kaysa sa Naka Obtain DNS ah? Anuh ba nangyayari ngaun sa globe wireless broadband? tapus nung tinignan ko ung globe broadband website bakit wala na sa products nila e2 wireless broadband?
March 24th, 2009 at 8:20 pm
@Lhon
ah ganun po ba kasi saken napakabagal na ng net di 2lad dati na gumagana pa ung ibang DNS. as in talaga ok na ok ang pag brobrowse ko ng net. pero ngaun sobra na ang bagal tsaka sobrang lag pa sa online games. geh try ko Open tsaka Special DNS. Thanks!
March 24th, 2009 at 6:34 pm
@Mark
actually naka Auto ung DNS ako…peo nagamit ko ung Open tska Special DNS ok namn..
Na try ko ung ibang Globe DNS di din ako mkaconnect sa net.
Try mo Open tsaka Special DNS