Globe Wireless Broadband – Selective Browsing
Categories: Featured, Internet, Rambles, Rants, Raves, Tips & Tricks
Written By: Louis James Diaz Google+
Ok so, I woke up around 10 am and to my surprise, my internet connection was crappy.. very. I can see that my wireless modem can connect to the internet, but I could not browse anything (well maybe a few, as in few, 2 sites to be exact, google.com and lycos mail). All the bad things, nightmares, whatever you call it, that other globe wireless users are crying out load, are beginning to sunk in to my head. All of the ramblings are beginning to sink in my head. I was so frustrated that I was tempted to call the customer service representatives of globe, but HELL NO!, these representatives or whatever they call themselves, does not know a thing! and I mean it. Why? well they all have the same script, “Our system is having service upgrade / please monitor it for 24 to 48 hours / our technician will arrive at your place within 24 hours”… and the like. Well so much of those candy coated lies!! Don’t assume that customers who complain does not know anything (most of them do, mind you), and dont assume that you (csr) know everything, matter of fact its the other way around. I know Im mean but its either you agree with me or disagree with the rest of the world.
Im sorry about those csr’s that really do know what they are doing, but its just that you will be branded like the incompetent ones since the fault of one usually is the fault of all (specially if its a bad thing).
I always do try to fix everything myself first before calling for any help, in this case, the crappy selective browsing of globe wireless broadband. What I did was to tinker with the settings of my ZTE MF600 modem to see if it can somehow solve the problem. Successfully I managed to get an internet connection, but still is ot fast enough to browse the usual photo heavy or video heavy sites, but just enough for me to browse for help online through forums who also share the same problem.
And of course like what they say “Google is your friend”. I was able to fix my modem (ZTE MF600) plus with whopping speeds that exceeds the planned speed that I applied for. What I found out was that it was a DNS server problem. So instead of auto configuring the DNS properties, I set it manually thru the modem. Below is the list of DNS values that works for Globe Wireless Broadband users:
Globe DNS:
202.52.163.6 Primary
202.52.163.7 Secondary
202.126.40.5 Primary
202.95.226.66 Secondary
202.52.162.39 Primary
202.52.162.40 Secondary
202.95.226.66 Primary
202.95.226.77 Secondary
Special DNS Servers:
4.2.2.1
4.2.2.2
Open DNS:
208.67.222.222
208.67.220.220
Well I’ll still monitor if there will be any changes in the speed and browsing behavior. So if there are any of you that has the same problem but still can’t fix it, just leave a comment and I’ll help you soon as I can.
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November 15th, 2008 at 3:42 am
me too,by the last week of october up to now my dload speed of 900kbps went down to 100kbps to 200kbps using speedtest.net bandwidth test,i use torrent software to download movies and games,before my dload speed is 200kbps now its only 2,5,10kbps.then the selective browsing bothers me so much.
ive tried changing the DNS but still my dload speed still sucks big time.
im really pissed off!!! im so frustrated i want to burn the my modem!!!
what should i do,if anyone,anybody pls help me,the tech support of globe broadband always tells me to turn off my modem,then turn in on again on and on and on and on and on,!!! gusto ko na nga murahin ung operator eh!!! wah!!!! help me please,thnx!!!
November 11th, 2008 at 1:39 am
it depends though since there arent any hotlines directed to their TSR, and that is the big problem about them, if there would have been then i wouldnt be complaining.
But since i havent had the time to talk to a TSR then I wouldn’t really have any correct complaints to them.
Only to their CSR though.
November 11th, 2008 at 1:21 am
Well;at first part ur wrong if ur talking to CSR and then ur complaining with ur broadband concern they and then ur area was affected to “SYSTEM RESTORATION” they nothing can say but “plz do monitor ur cnxn within 24/48 hrs” you know that evry single words of CSR were scripted, but if u call on globe TSR hotline they could help you much better and they will conduct troubleshooting!! make sense right?! LOL
November 6th, 2008 at 3:09 pm
Hey there ivillar!
We even had the same ip when i checked!
anyways, on how i tweaked the setting on my modem, well i have an article about that
check it out
http://www.ljdiaz.com/globe-wireless-broadband-is-sucking-it-up/
November 6th, 2008 at 3:07 pm
I have the same problem with globe broadband.
imagine having a download speed of only 10 kB/s!
dammit. I’ve been trying to fix the problem, but I really need help.
May I please know how you configured the modem’s settings manually?
thanks!
November 3rd, 2008 at 3:43 pm
[...] knew it, its been a week now and Globe wireless broadband is sick again. Tsk tsk tsk, symptoms of selective browsing and slow loading are manifesting yet again after around 2 months of flawless internet [...]
October 24th, 2008 at 12:05 am
I think I have read your comment from somewhere else. are you that same person? haha lol. but yeah, globe’s csr??
totally useless.
October 23rd, 2008 at 11:58 pm
Problem: Selective browsing!
Yes, your right, globe broadband technical support representatives does not know anything about fixing your connection. They said there was a problem with the modem then after a month of consistently following-up they surprisingly said that the problem was fixed without even touching my modem.. How did they do that? Same problem anyway.
I use Ubuntu for my OS and firefox as a browser. I gave them that info. One tech support suggest that I change my browser to IE. Why? I have no problem using firefox browser in SmartBro… He or she, I mean he then also told me to install antivirus… Hello? I use Ubuntu!
The script was right, they always say the same thing. They dont know anything about helping you.
September 20th, 2008 at 6:14 pm
I using OPENDNS too justin, its just to good rather than using globe’s nameservers, its fast and very reliable. It also blocks potential hazardous sites
September 20th, 2008 at 6:10 pm
Which of those dns nameservers do you use? I currently use OPENDNS for my Globe Broadband conncetion.