Globe Wireless Broadband - Selective Browsing
Categories: Featured, Internet, Rambles, Rants, Raves, Tips & Tricks
Written By: Jamez Diaz
(2 votes, average: 3 out of 5)
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Ok so, I woke up around 10 am and to my surprise, my internet connection was crappy.. very. I can see that my wireless modem can connect to the internet, but I could not browse anything (well maybe a few, as in few, 2 sites to be exact, google.com and lycos mail). All the bad things, nightmares, whatever you call it, that other globe wireless users are crying out load, are beginning to sunk in to my head. All of the ramblings are beginning to sink in my head. I was so frustrated that I was tempted to call the customer service representatives of globe, but HELL NO!, these representatives or whatever they call themselves, does not know a thing! and I mean it. Why? well they all have the same script, “Our system is having service upgrade / please monitor it for 24 to 48 hours / our technician will arrive at your place within 24 hours”… and the like. Well so much of those candy coated lies!! Don’t assume that customers who complain does not know anything (most of them do, mind you), and dont assume that you (csr) know everything, matter of fact its the other way around. I know Im mean but its either you agree with me or disagree with the rest of the world.
Im sorry about those csr’s that really do know what they are doing, but its just that you will be branded like the incompetent ones since the fault of one usually is the fault of all (specially if its a bad thing).
I always do try to fix everything myself first before calling for any help, in this case, the crappy selective browsing of globe wireless broadband. What I did was to tinker with the settings of my ZTE MF600 modem to see if it can somehow solve the problem. Successfully I managed to get an internet connection, but still is ot fast enough to browse the usual photo heavy or video heavy sites, but just enough for me to browse for help online through forums who also share the same problem.
And of course like what they say “Google is your friend”. I was able to fix my modem (ZTE MF600) plus with whopping speeds that exceeds the planned speed that I applied for. What I found out was that it was a DNS server problem. So instead of auto configuring the DNS properties, I set it manually thru the modem. Below is the list of DNS values that works for Globe Wireless Broadband users:
Globe DNS:
202.52.163.6 Primary
202.52.163.7 Secondary
202.126.40.5 Primary
202.95.226.66 Secondary
202.52.162.39 Primary
202.52.162.40 Secondary
202.95.226.66 Primary
202.95.226.77 Secondary
Special DNS Servers:
4.2.2.1
4.2.2.2
Open DNS:
208.67.222.222
208.67.220.220
Well I’ll still monitor if there will be any changes in the speed and browsing behavior. So if there are any of you that has the same problem but still can’t fix it, just leave a comment and I’ll help you soon as I can.
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September 20th, 2008 at 6:10 pm
Which of those dns nameservers do you use? I currently use OPENDNS for my Globe Broadband conncetion.
September 20th, 2008 at 6:14 pm
I using OPENDNS too justin, its just to good rather than using globe’s nameservers, its fast and very reliable. It also blocks potential hazardous sites
October 23rd, 2008 at 11:58 pm
Problem: Selective browsing!
Yes, your right, globe broadband technical support representatives does not know anything about fixing your connection. They said there was a problem with the modem then after a month of consistently following-up they surprisingly said that the problem was fixed without even touching my modem.. How did they do that? Same problem anyway.
I use Ubuntu for my OS and firefox as a browser. I gave them that info. One tech support suggest that I change my browser to IE. Why? I have no problem using firefox browser in SmartBro… He or she, I mean he then also told me to install antivirus… Hello? I use Ubuntu!
The script was right, they always say the same thing. They dont know anything about helping you.
October 24th, 2008 at 12:05 am
I think I have read your comment from somewhere else. are you that same person? haha lol. but yeah, globe’s csr??
totally useless.
November 3rd, 2008 at 3:43 pm
[...] knew it, its been a week now and Globe wireless broadband is sick again. Tsk tsk tsk, symptoms of selective browsing and slow loading are manifesting yet again after around 2 months of flawless internet [...]
November 6th, 2008 at 3:07 pm
I have the same problem with globe broadband.
imagine having a download speed of only 10 kB/s!
dammit. I’ve been trying to fix the problem, but I really need help.
May I please know how you configured the modem’s settings manually?
thanks!
November 6th, 2008 at 3:09 pm
Hey there ivillar!
We even had the same ip when i checked!
anyways, on how i tweaked the setting on my modem, well i have an article about that
check it out
http://www.ljdiaz.com/2008/11/03/globe-wireless-broadband-is-sucking-it-up/
November 11th, 2008 at 1:21 am
Well;at first part ur wrong if ur talking to CSR and then ur complaining with ur broadband concern they and then ur area was affected to “SYSTEM RESTORATION” they nothing can say but “plz do monitor ur cnxn within 24/48 hrs” you know that evry single words of CSR were scripted, but if u call on globe TSR hotline they could help you much better and they will conduct troubleshooting!! make sense right?! LOL
November 11th, 2008 at 1:39 am
it depends though since there arent any hotlines directed to their TSR, and that is the big problem about them, if there would have been then i wouldnt be complaining.
But since i havent had the time to talk to a TSR then I wouldn’t really have any correct complaints to them.
Only to their CSR though.
November 15th, 2008 at 3:42 am
me too,by the last week of october up to now my dload speed of 900kbps went down to 100kbps to 200kbps using speedtest.net bandwidth test,i use torrent software to download movies and games,before my dload speed is 200kbps now its only 2,5,10kbps.then the selective browsing bothers me so much.
ive tried changing the DNS but still my dload speed still sucks big time.
im really pissed off!!! im so frustrated i want to burn the my modem!!!
what should i do,if anyone,anybody pls help me,the tech support of globe broadband always tells me to turn off my modem,then turn in on again on and on and on and on and on,!!! gusto ko na nga murahin ung operator eh!!! wah!!!! help me please,thnx!!!
November 15th, 2008 at 9:22 am
are you also using wireless broadband?
November 15th, 2008 at 1:09 pm
i have the same set-up as Mr. Jamez Diaz (i.e. Globe wireless broadband, data only), and i have to say, i’m envious of the download speeds as shown in his Speedtest.Net. i’ve done all the tweaks mentioned (i used the OpenDNS values) but still, browsing is slow. i also made a Windsurfer “antenna” and even moved the modem near our window (the RSSI light is now steady, whereas before, it was blinking, and sometimes it would be off), but it doesn’t seem to help.
am i missing anything?
November 15th, 2008 at 1:36 pm
Yup sir james.globe broadband,data only,512kbps,
November 16th, 2008 at 12:15 am
@rodelm172 >> well oftentimes location also counts, i am located here in manila and from my location i can get a good steady RSSI from my modem even if i am in the ground floor of our house, maybe because there is a globe tower near our area, plus the fact that globe connections (both wired and wireless) here in our area aren’t that crowded. Actually there arent any wired internet service for globe here in our area, plus around 95% of the internet connections here in our area are from pldt mydsl and smart bro, maybe that is why i am getting good speeds because of less competition.
@johndomz>>try to reverse the opendns, use the secondary opendns values as the primary and vice versa. plus a tip is check your ip by going to whatismyip.com and check your ip, if it is 203.177.57.170 try to reset your modem until you get the 203.177.91.252.
based on my observations the ip 203.177.91.252 of globe wireless broadband is more faster and more reliable than the common 203.177.57.170. if you somehow achieve to get the 91.252 ip address then try to browse the internet and see for yourself, and a heads up though since this is also what i am doing, whenever I get the 203.177.91.252 ip, i would never turn off my modem again until the next time that my modem changes its ip back to the common 57.170 ip. in that way i can stay on the good ip address for a long time, as of now it is my fourth day without my modem being turned off and so far no problems.
note: if you are using a router you also need to reboot it so that the opendns values on your modem would also apply to the router
November 17th, 2008 at 1:02 am
can’t catch the Ip 203.177.91.252,it took me 1 whole day but still no 203.177.91.252.
i called CSR again and told me that they have some problem in their facilities here in Tarlac,so again,they told me again to wait for 24 to 48 hours to monitor my net.
and still sir james,ive tried reversing my DNS it still the same old crappy speed of my net.no change whatsoever.
November 17th, 2008 at 1:46 am
@johndomz, maybe that is just half truth, there may really be some problems, but it been so long though, why not try other servers such as the private dns or those other globe dns available… but i cannot guarantee though that your speeds would skyrocket, but atleast your surfing experience would be a little bit more acceptable. how much is your speed when tested under utilities.globequest.com.ph? compare it to the results of speedtest.net
November 17th, 2008 at 11:49 am
Another thing is, i dont know why but maybe there are certain users who can easily connect to the 203.177.91.252 ip address. like me, sometimes, after waking up in the morning, i turn on my modem and presto! i got the 203.91.252 ip address.
November 19th, 2008 at 6:30 pm
the technician of globe broadband internet visited me for the checking of my internet,its confirmed na gnagawa nila ang system nila,pinapalitan nila ung mga equipment nila na galing sa china,pangit daw kasi,at nagdadagdag sila ng mga additional sites for their broadband internet,
both wired and wireless pati landline daw damay sabi ng tech sakin,affected areas are bulacan to baguio and they still have no idea when their system will be fixed,so im just gonna wait for it to be fixed,
so tawag na kau sa billing para mabawasan ang bill sa mga days na sira ang service nila,hahahahha!!!
November 19th, 2008 at 6:38 pm
yun lang mahirap jan bro, walang definite time kung kelan maayos.
sana atleast may deadline, or atleast mabawasan ung bill nyo, sana rin maayos yang connection mo hehe.
the best pero parang impossible is pumunta ka manila dala ang modem mo saka ka maginternet hehe. tapos balik ka after hehe. sayang naman ung subscription mo kung hindi nila maayos kagad yan
November 19th, 2008 at 7:30 pm
kaya nga bro eh,badtrip smart,sana nagstick nalang ako sa smart bro ko,smart bro ko ala ako prob tapat lang namin ung tower,pero speed ko sa smart bro pumapalo lang sa 380,mataas na ang 400,pero sa gobe plan ko is data lang,512kbps pero sakin umaabot ng 1mbps,hehehe,sabi naman ng customer servce pwed naman ata ibawas sa bill,kaso hndi pa ako tmatawag sa billing department baka mamya wala nanaman kamuang muang makausap ko mafrustrate pa ako lalo,hahaha…
November 19th, 2008 at 8:10 pm
yup ganun talaga sa smart, kahit sino tanungin ko walang prob. sa connection, pero sa speed sila nagkakaproblem.
siguraduhin mo sa makakausap mo na the bill would really be deduced, kasi most often than not, they are all talk and less action, get their names and tell them that you would file a demand against their name since they were the one who made a pact with you that the right amount would be deducted.
kung kaya mo takutin, then do it, takutin in terms like sabihin mo nakarecord ung conversation nyo and yun nga, mag fifile ka ng demanda pag hindi nangyari yung sinasabi nila..
November 20th, 2008 at 3:25 am
baka mamya pag tnakot ko umiyak,like the callcenter scandal,is that story really is true or not?hehehe
well ive tried using the special DNS,my speed improves a bit,only a bit as in 1 to 3 kbps faster than using globes crappy and useless DNS servers,nyeahahaha,
November 20th, 2008 at 10:28 am
Callcenter scandal? si Raul VS Cathy?? hehehe, alam ko totoo yun, im not sure though on which end recorded and uploaded the cnversation.
well if that is the case, maybe there really is something being fixed in you area, sana lang maayos nila ng maaga yan hehe. pero buti nakakapag surf ka pa din?
November 27th, 2008 at 10:48 am
I would like to try the stated settings sana kaso di ko maaccess modem ko>..<
And oh, by the way, when I reboot my modem my PC would be connected to the modem for about 3mins and after few seconds it would pop me that I have been disconnected. And for another seconds, I would then be connected to my modem again. I have no idea what is happening.
Things that I did:
Modem is near my window
No electronics near my modem
I’m in the 3rd floor of my apartment
Rebooted my modem for so many times since last night
All of the above statement were done just to connect to 192.168.0.1
I’ve used Google Chrome, Internet Explorer, and Safari, pero di tlga ako makakonek.
November 27th, 2008 at 12:06 pm
you can only access the modem if its connected, make sure that the connection does NOT say limited connectivity. Are you also using a wireless broadband?
and about the problem about recurring connecting and disconnecting of your modem, i have had the same problem back then, when i diagnosed it, I noticed that the Lan card in my motherboard was a bit loose so what i did was to open my cpu and re-inserted the lan card to my mobo.
well that procedure is only applicable if you have a lan card since some mobo does have lan connections preinstalled in the motherboard.
so the question is what kid of lan port do you have on your motherboard? a lan card? (the one that can be detached, similar to a modem card, usb 2.0 card wherein you will have to use PCI slots to attach them.)
or
an undetachable lan port (pre installed in your motherboard.?
December 21st, 2008 at 1:38 pm
help please..
im experiencing slow connection on my globe wireless broadband. please help me. i don’t know how to change my my setting to OPEN DNS…
anyone can help..
thanks!
December 21st, 2008 at 2:37 pm
Hello Jhann! try visiting these for the steps
http://www.pinoytechspot.com/2008/12/21/how-to-tweak-zte-mf600-modem-globe-wireless-broadband/
December 22nd, 2008 at 6:48 am
Thanks James!
Follow up on this, Which one is the best DNS? which d you preffer? are the DNS are the same with each other? and do i have to reset my setting until s got 203.177.91.252 IP address for best results? or the DNS will make my internet faster even got 203.177.50.170?
thanks.. im sorry for t much questions.. i hope you can help me.
im loosing my patience for my wireless because even the technical team can’t resolve the issue. they visited here many times before but still my connection is slow.
hope this tricks will help a lot..
Thanks again!
December 22nd, 2008 at 8:47 am
Open DNS values are my preferred values, but currently I am using the Special DNS Values, kasi minsan I want to visit a site pero blocked siya sa Open DNS, such sites are game sites, gambilng sites, proxy sites that are often blocked by open dns. iba iba yang dns values na yan, may mga iba na mabibilis may iba na mbabagal, (im talking about ung globe dns) pero ung open dns tska yung special dns, never ko pa nexperience yung pagbagal, palaging globe lang ang salarin sa pagbagal ng internet ko.
kaya special dns na lang muna ang gamit ko, same speed but mas more freedom.
Depending naman sa IP, may mga accounts na hirap kumuha ng 203.177.91.252 na ip (minsan whole day na wla pa din) so ung 203.177.57.170 ok na rin based on my experience. Pero it would still be depend on pa rin sa experience mo.
I just avoid ung 203.177.12.76 na ip since sa experience ko un ang pinakamabagal. But its all up to you pa din naman.
but rest assured, changing your dns than that of globe’s can literally save you from all the trouble they are causing…
December 23rd, 2008 at 12:55 am
thanks a lot bro.
is this a hack on globe’s system? or just a simple tweak?
Sorry for too much questions.
anyways, thanks a lot!
December 23rd, 2008 at 1:00 am
Its not a hack Jhann, If this would have been a hack, I wouldnt have posted it LOL! I would keep it secret to myself if it was!
Its ok my friend! i like questions! I like discussions here on my blog!
If you have any more concerns just fire away! I would be glad to help you out!
December 23rd, 2008 at 1:46 am
are the steps that we did in manual DNS set-up are the same with going to network connection properties then Internet Protocol(TCP/IP) properties then use a DNS Server rather than obtain DNS automaticall?
will this have the same result with modifying it in ZTE modem itself?
thanks a lot..
Im just trying to have many alternatives rather than one.
Thanks!
December 23rd, 2008 at 1:51 am
do i have to turn off my modem to take effect the changes in the DNS settings? because what im doing is resetting my the setting in the 192.168.0.1 until i got 203.177.91.252 then after that i will change the DNS setting from your instructions. but if i will turn off my modem, i might loose the 203.177.91.252 IP address.
Thats why i’m not resetting the modem at all.
after submitting the DNS changes then close the browser or restart the PC, it still obtain what i have change in the DNS setting.
would that be OK?
Hope you understand..
Thanks a lot..!
December 23rd, 2008 at 2:07 am
on your first question, the settings can be also applied to through your computers tcp/ip configuration, but it would not work, since yung ineedit mo is yung settings ng modem mo and not the settings of the pc. you can apply the same values when editing it in your pc but nothing will happen. And since ZTE Mf600 is made to be used with your pc config set to automatically detect, setting it to manual would not result into anything.
makakaconnect ka sa modem, pero walang internet.
December 23rd, 2008 at 2:10 am
even if you submitted the changed dns, it will not take effect until the next restart of your modem, now in order to retain your settings in the dns, change it first, and then aim for the 203.177.91.252 ip address. kasi kung uunahin mo ung ip before the dns talagang mawawala yung ip address mo kasi you would really need to restart the modem for the dns values to take effect.
December 23rd, 2008 at 7:14 am
thanks..
can you give me s site that is banned in open DNS and not in Special DNS? Thanks..
December 23rd, 2008 at 8:13 am
uhmm, ung mga “pron” site, hehe, minali ko na lang ung spelling kasi baka maban din ako hehe
December 23rd, 2008 at 8:32 am
tska wag ka mag alala, malalaman mo na nakaban ung site kasi sasabihan ka naman ng open dns eh na hindi mo siya pwede iopen
December 23rd, 2008 at 10:55 am
i think changes has effect without restarting the modem. i don’t know. i not so sure.
that’s why i am asking a site that is banned as you have tried to see if DNS setting take it effect without resetting the modem.
Thanks a lot dude!
December 23rd, 2008 at 11:01 am
i have tried earlier at home the special DNS but my connection suddendly stop.
all websites i want to go to has a pop up message.. “Cant go to http://www….blah blah blah”.. i don’t know if it’s because of the DNS or from the globe signal itself. but i think its from the DNS because when i reset the modem with different DNS, it connects already..
Thanks.. just sharing.. I will observe what DNS will be the best for me.. I can’t test it well because i’m always not at home.. i still have work until 24.. i will try to observe it on holidays..
Thanks Dude!
December 31st, 2008 at 2:43 pm
Hi! just like to ask something again.
hope you can help me.
Im just wondering why my internet is very fast(exceeds to 512) when midnights until morning then suddenly slowed down by afternoon until night. how can i maintain the speed im getting every midnight by afternoon and night?
thanks!
December 31st, 2008 at 4:50 pm
Hi Jhann,
you never have to worry, you are not alone, I think all of the internet connections here in our country always goes slow everytime the office hours or what we call peak hours are on, since everyone is using the internet simultaneously unlike in midnights when there are a lot more less users using the internet in the country.
Simply put, network congestion and low connection limit (up to 3Mbps) is always the culprit whenever your connection slows down at peak hours.
Unless you are living in south korea, wherein they take for granted the 90Mbps that their country are enjoying, even if all koreans would go online simultaneously, their surfing speeds won’t be affected in any way.
hope that helps!
Happy New Year!!
December 31st, 2008 at 8:51 pm
Thanks for that info..
May i know whats the stats of your network whenever you go to 192.168.0.1?
I have notice that my RSCP doesn’t exceed 80? Is is normal?
Happy New year to you and to all!
December 31st, 2008 at 9:24 pm
What do you mean by RSCP?
January 3rd, 2009 at 6:16 am
Hi,
Special DNS does not work for me, I cannot browse when i change it to 4.2.2.1
Is there any specific reason?
One more thing, how do i change the IP? mine says 203.177.57.170
Thanks
January 3rd, 2009 at 4:37 pm
Hi yesha,
it depends, if you have a router, then you also need to restart your router to make the changes in your modem to take effect.
To change the IP, just restart your ZTE MF600 over and over again until you get the IP address that you want.
Hope that helps